Last updated: [PUBLICATION DATE] · Effective: [PUBLICATION DATE]
This is the agreement between you and Dais LLC, a Wyoming limited liability company ("Dais", "we", "us"). It covers what the service is and isn't, how plans and billing work, what happens if something goes wrong, and how disputes are handled. Section 14 contains an arbitration agreement and class action waiver that affect your legal rights, and explains how to opt out.
These Terms are an agreement between you and Dais LLC, a Wyoming limited liability company ("Dais", "we", "us"). They govern your use of dais.coach, app.dais.coach and any related service (together, "Dais"). By creating an account, doing a rep, or purchasing a plan, you agree to them. If you do not agree, do not use Dais.
These Terms govern your use of dais.coach, app.dais.coach and any related service (together, "Dais"). By creating an account, doing a rep, or purchasing a plan, you agree to them. If you do not agree, do not use Dais.
You must be at least 18 years old, or the age of majority where you live, and legally able to enter a binding contract. If you use Dais on behalf of an organisation, you confirm you are authorised to bind that organisation, and "you" means both you and it.
Our Privacy Policy forms part of this agreement.
Our Privacy Policy forms part of this agreement.
Dais is a practice tool. You answer prompts out loud; Dais transcribes your answer, scores how you came across across six dimensions, returns coaching, and tracks your progress through a structured program.
Dais is not professional, legal, medical, psychological, financial or career advice. It is not an employment assessment, a certification, or a substitute for a coach, therapist or advisor. It does not guarantee any job, interview outcome, promotion, salary, or result of any kind.
Scores and coaching are generated by artificial intelligence. AI output can be inaccurate, inconsistent between attempts, incomplete, or simply wrong, and it may reflect limitations in the underlying models.
Your readiness score is a training signal — a way to see change over time and decide what to practise next. It is not a measure of your ability, intelligence, professionalism, employability or worth, and it should not be used by you or anyone else to make decisions about employment, promotion, or a person's capability. You are responsible for how you use the output. If you think a score is wrong, tell us through in-app support.
Use Dais for your own genuine practice. You must not:
Note that job descriptions and similar material you paste in may belong to someone else. You are responsible for having the right to use anything you submit.
Your content stays yours. Recordings, transcripts, reflections and anything else you submit remain your property.
You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, transcribe, process, analyse and display your content solely to provide the service to you and to support you when you ask. This licence exists only so the product can function, and it ends when you delete the content or your account.
We do not use your content to train AI models, we do not sell it, and we do not publish it. If we ever want to quote you publicly, we will ask first and use it only with your explicit written agreement.
Dais LLC owns, or has the applicable rights to, Dais, including the software, curriculum, scoring methodology, prompts, dimension framework, design, brand and content. These materials are protected by intellectual property and other applicable laws. Nothing in these Terms transfers ownership of those rights to you.
Dais LLC grants you a personal, non-transferable, non-exclusive, revocable licence to use Dais for your own practice while your account is in good standing. Coaching output generated for you is yours to use for your own purposes.
If you send us feedback or suggestions, Dais LLC may use them without obligation or compensation.
We grant you a personal, non-transferable, non-exclusive, revocable licence to use Dais for your own practice while your account is in good standing. Coaching output generated for you is yours to use for your own purposes.
If you send us feedback or suggestions, we may use them without obligation or compensation.
Dais includes free reps so you can see a real score before paying. What is included is stated on the site and in the app. No payment details are required, and free access does not convert into a paid plan automatically — you will never be charged without separately choosing to buy.
We may change what free access includes for new users, and may withdraw it from anyone abusing it, including through multiple accounts.
Prices, inclusions, rep limits and the plan period are shown before you pay. Those purchase-time terms govern your plan.
| Plan type | How it is charged | Renewal |
|---|---|---|
| One-time program | Charged once, at purchase | Does not renew. Access ends when the period ends |
| Interview pass | Charged once, at purchase | Does not renew. Access ends when the period ends |
| Membership (monthly or annual) | Charged at purchase, then each period | Renews automatically until cancelled |
| Rep top-ups | Charged once, at purchase | Does not renew |
Membership renews automatically. Unless you cancel before the end of the current period, your payment method will be charged the then-current price for another period. You may cancel at any time and will keep access until the end of the period you have already paid for.
Cancel in the app under your plan settings, or by emailing billing@dais.coach. We will confirm cancellation by email. We will not make cancellation harder than signing up was.
If Dais is not what you expected, email billing@dais.coach. We review each request individually and in good faith, and we will tell you our decision and the reason for it.
We work to keep Dais running well but provide it on an "as available" basis. We do not promise uninterrupted or error-free operation, and we may need downtime for maintenance.
Dais is being rolled out; access may be limited or invitation-based, and features may change. We may add, modify or discontinue features. If we discontinue a feature that was a material part of a plan you have paid for, we will offer a pro-rata refund for the remainder of that period.
You may stop using Dais and delete your account at any time.
We may suspend or terminate your access if you materially breach these Terms, if your use creates legal risk or harms the service or other users, or if we are required to by law. Where practical and lawful we will warn you first and give you a chance to fix the problem. For serious breaches — security attacks, fraud, or illegal use — we may act immediately.
On termination, your licence to use Dais ends. Sections 3, 6, 7, 13, 14 and 15 survive.
To the fullest extent permitted by law, Dais LLC provides Dais on an "as is" and "as available" basis without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranty arising from course of dealing or trade usage. We do not warrant that the service will meet your requirements, that scores or coaching will be accurate, or that defects will be corrected.
Some jurisdictions do not allow the exclusion of implied warranties, so parts of this may not apply to you.
To the fullest extent permitted by law, Dais LLC and its affiliates, members, officers, employees, contractors, agents and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost opportunities, lost employment, lost data, or reputational harm, arising out of or relating to your use of the service, whether based in contract, tort, negligence, strict liability or otherwise, even if advised of the possibility.
The total aggregate liability of Dais LLC and the foregoing protected parties arising out of or relating to these Terms or the service will not exceed the greater of (a) the total amount you paid Dais LLC in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability under mandatory consumer protection law.
You agree to indemnify and hold harmless Dais LLC, its affiliates, members, officers, employees, contractors, agents and service providers from claims, losses and reasonable legal costs arising from your breach of these Terms, your misuse of the service, content you submit that you had no right to submit, or your violation of the rights of a third party.
Read this section carefully. It affects how disputes between us are resolved, requires individual arbitration rather than court or a class action, and tells you how to opt out.
Before starting any formal proceeding, email hello@dais.coach describing the issue and the resolution you want. We will do the same. Most things are resolved this way. Give us 60 days to work it out.
If we cannot resolve it, you and Dais LLC agree that any dispute arising out of or relating to these Terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Arbitration will take place in the county where you live or by videoconference, at your choice. The arbitrator may award the same individual relief a court could.
You and Dais agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
You can opt out of this arbitration agreement and the class action waiver by emailing hello@dais.coach with the subject "Arbitration opt-out" within 30 days of first accepting these Terms. Include your name and account email. Opting out does not affect anything else in these Terms, and we will not treat you differently for doing it.
Either of us may bring an individual claim in small claims court, and either of us may seek injunctive relief in court to protect intellectual property or stop unauthorised access. If the class action waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies.
If you are a consumer in the EEA or UK, this section does not deprive you of the right to bring proceedings in the courts of your country of residence, or of protections under mandatory local law.
Governing law. These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. Where arbitration does not apply, and subject to mandatory consumer protections that apply where you live, the state and federal courts located in Wyoming have jurisdiction. Nothing in this provision deprives a consumer of rights or remedies that cannot lawfully be waived under applicable law.
Changes. We may update these Terms. We will revise the date above and, for material changes, notify you by email or in-app at least 14 days before they take effect. Continuing to use Dais after that means you accept the update. If you do not accept, stop using Dais and contact us about a refund for any unused paid period.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets, on notice to you.
Severability. If any provision is found unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in force.
No waiver. Not enforcing a provision is not a waiver of it.
Force majeure. Neither party is liable for failure to perform due to events beyond reasonable control, including outages of third-party infrastructure or AI providers.
Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and Dais LLC about the service, replacing any earlier understanding.
Third parties. No one other than you and Dais LLC has rights under these Terms, except to the extent a protected party is expressly given rights under Section 13.
General and legal: hello@dais.coach
Billing and refunds: billing@dais.coach
Support: support@dais.coach
Privacy and data requests: privacy@dais.coach